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  • Our books are behind. Can you help?
    100%. We handle months-or years-of backlogs.
  • Can I cancel anytime?
    You sure can. Just give us notice.
  • Do you work on a cash or accrual basis?
    Cash basis by default, but we can do accrual if needed.
  • Can I get help even if you didn't do my books?
    Yep-we'll review them first to make sure they're solid.
  • Do you support all business types?
    Most Canadian businesses, yet to find one we wont work with.
  • How do I request them?
    Message your Bean Counter and we'll handle the rest.
  • When will my books be ready each month?
    Typically by the second or third week of the following month.
  • What types of industries do you serve?
    Most of 'em! We specialize in bookkeeping for service providers, contractors, real estate pros, creatives, e-commerce shops and many more.
  • Can I change my plan later?
    Absolutely. We grow with you.
  • How far back can you go?
    As far back as you've got documents for.
  • What is CPA Firm Support?
    White-label bookkeeping, seasonal help, audit prep. We back up CPAs with bean-counting power.
  • What add-ons do you offer?
    Financial reporting, cohort analysis, AR/AP, M&A prep and more.
  • How do I get started?
    Super easy. Choose your plan, sign the agreement, and we'll take it from there.
  • If I subscribe to an annual plan, is my price locked in?
    If your business grows quickly, we'll adjust your plan fairly-but always with a heads-up.
  • How long does a catch-up take?
    Usually 3-4 weeks for a year of mid-sized business books.
  • How are add-ons different?
    They go beyond standard bookkeeping-deeper insights, flexible scope.
  • Why does accurate bookkeeping matter?
    Because clean books = better decisions (and less CRA issues). It's your financial GPS.
  • What do you charge?
    Usually 20% off our standard monthly rate per catch-up month (with ongoing plan) this is very dependent of the complexity of the catchup.
  • Are there onboarding or sign-up fees?
    Nope! Clean books and clean starts.
  • What if I don't file taxes?
    Penalties, interest, stress-you don't want that. We help keep you compliant.
  • What documents do you need?
    Bank statements, credit cards, receipts, invoices, payroll-whatever tells your financial story.
  • What types of services do you provide?
    We help small businesses stay on top of their books-without the spreadsheets-induced stress. From monthly transaction categorization and account reconciliation to clean, easy-to-read financial reports, we've got you. We also do catch-up bookkeeping and tax-season support.
  • What software do you use?
    We predominantly use QuickBooks Online. If you're using something else, we'll help switch you over or work with whatever software you have.
  • Do you help with taxes?
    We prep and provide everything your tax preparer needs.
  • Are your services tax-deductible?
    Yep! Professional bookkeeping fees are 100% tax deductible.
  • What happens after?
    You roll into a monthly plan and stay tidy.
  • Can it be customized?
    Definitely. We tailor support to your firm's needs.
  • Are add-ons customizable?
    100%. We tailor to your business needs.
  • How do I get started?
    Fill out our form and book a discovery call.
  • Will my data be kept confidential?
    Absolutely. Your financial info is safe as can be. We don't share a thing without your say-so.
  • What's the cost?
    This is case dependant and relies heavily on complexity and scope of work. We would love to answer and quick questions over email or simply hop on a call to discuss how we could help your firm
  • How does your pricing work?
    Our pricing is based on your transaction volume, business complexity, and any extras you might need.
  • What do you offer CPA firms?
    Ghost bookkeeping, flex staffing, audit support, ongoing partnerships.
  • Will I be charged for questions or consultations?
    Nope. Ask away-your Bean Counter is here to help.
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